Returns & Alterations
We do not accept any returns or issue refunds since all our pieces are made-to-order.
Shipping
We currently offer complimentary delivery to Singapore, (rest of locations tbc), excluding duties and taxes that vary by country. PTL is not liable for the postal charges, return shipment costs, customs charges and handling fees incurred should the recipient reject a parcel due to import duties or taxes. Please make sure that someone is available […]
Timeline
Orders made via the website will be delivered within 8-10 weeks of payment. Should you need your piece sooner, please get in touch with us via website or Instagram.
Sizing
As each garment is sewn by our tailors and artisans and not machine manufactured, do expect slight variations in our pieces. Please refer to the size chart on each product page and size up if required.
Made-to-order
All of our pieces are made-to-order based on your semi-custom selections and sizing to ensure zero wastage in our production. As each piece is made by hand, there will be variations on print, placement and stitching. In the event that any material is unavailable, our team will be in touch.